PLEASE READ THIS DOCUMENT CAREFULLY BEFORE ACCESSING Bas‐XConnect® NETWORK AND SYSTEMS. BY USING ANY Bas‐
XConnect® INTERNET SERVICE YOU AGREE TO COMPLY WITH THE Bas‐XConnect® Terms Of Use And Acceptable Use Policy .
This Bas‐XConnect® Terms Of Use And Acceptable Use Policy (“Terms”) sets out the rules which apply to use of our dial‐up or broadband internet connection
services (“Internet Services”), including, but not limited to, your responsibilities, and permitted and prohibited uses of those services.
Compliance with these Terms ensures you may continue to enjoy and allow others to enjoy optimum use of our Internet Services.
These Terms apply to all customers who acquire Internet Services from us. Your obligation to comply with these Terms includes your obligation to ensure any
person who you allow to use your Internet Service also complies with these Terms.
If you do not comply with these Terms we may terminate or suspend your use of the Internet Services at any time without prior notice.
You are responsible for your actions on our telecommunications network (“Network”) and systems you access through your Internet Service. If you act recklessly
or irresponsibly in using your Internet Service or your actions endanger any person or the integrity or security of our Network, systems or equipment, your
access may be restricted, suspended or terminated, without prior notice.
In particular, you agree that you will not use, attempt to use or allow your Internet Service to be used to:
store, send or distribute any content or material which is restricted, prohibited or otherwise unlawful under any applicable Commonwealth, State or Territory
law, or which is likely to be offensive or obscene to a reasonable person; store, send or distribute confidential information, copyright material or other content
which is subject to third party intellectual property rights, unless you have a lawful right to do so; do anything, including, but not limited to, store, send or
distribute material which defames, harasses, threatens, abuses, menaces, offends, violates the privacy of, or incites violence or hatred against, any person or
class of persons, or which could give rise to civil or criminal proceedings; do any other act or thing which is illegal, fraudulent or otherwise prohibited under any
applicable Commonwealth, State or Territory law or which is in breach of any code, standard or content requirement of any other competent authority; do
anything, including, but not limited to, store, send or distribute material, which interferes with other users or restricts or hinders any person from accessing,
using or enjoying the Internet, our Internet Services, Network or systems; forge header information, email source address or other user information; access,
monitor or use any data, systems or networks, including, but not limited to, another person's private information, without authority or attempt to probe, scan or
test the vulnerability of any data, system or network; compromise the security or integrity of any network or system including, but not limited to, our Network;
access, download, store, send or distribute any viruses or other harmful programs or material; send or distribute unsolicited advertising, bulk electronic
messages or spam or overload any network or system including, but not limited to, our Network and systems; use another person's name, username or
password or otherwise attempt to gain access to the account of any other Customer; tamper with, hinder the operation of or make unauthorised modifications
to any network or system; or authorise, aid, abet, encourage or incite any other person to do or attempt to do any of the above acts.
Nothing in these Terms authorises you to infringe third party intellectual property rights including, but not limited to, copyright and patents.
You must use your Internet Service in accordance with any download or capacity limits stated in the specific plan that you subscribe to for the use of that
Internet Service. We may limit, suspend or terminate your Internet Service without prior notice if you unreasonably exceed such limits or excessively use the
capacity or resources of our Network in a manner which may hinder or prevent us from providing services to other customers or which may pose a threat to the
integrity of our Network or systems.
Network usage between sites within the Bas‐XConnect network is not bound by the internet usage requirements of your plan however, it is bound to network
utilization limits.
Data sent or received across the Bas‐XConnect network must not exceed 60% of the maximum bandwidth per month. The maximum can be calculated by;
(1Mbit = 2,628,000(Seconds per month)/8bps = 320.8 GB per month) X 60%
For example: a 512kb/512kb connection must only use 96.24Gb per month. If a song is approximately 5Mb then this would equate to 19709 songs.
You are responsible for maintaining the security of your Internet Service, including, but not limited to, protection of account details, passwords and protection
against unauthorized usage of your Internet Service by a third party. We recommend that you take appropriate security measures such as installation of a
firewall and use up to date anti‐virus software. We may provide these measures as part of your service, but we are not responsible for any loss or damage
caused by the failure of these measures. You are responsible for all charges incurred by other persons who you allow to use your Internet Service, including, but
not limited to, anyone to whom you have disclosed your password and account details.
You must not infringe the intellectual property rights including, but not limited to, copyright and patents of any person in relation to any material that you
access or download from the Internet using your Internet Service or copy, store, send or distribute using your Internet Service.
You must not use your Internet Service to copy, adapt, reproduce, distribute or otherwise make available to other persons any content or material (including but
not limited to music files in any format) which is subject to copyright or do any other acts in relation to such copyright material which would infringe the rights of
the copyright owner under the Copyright Act 1968 (Cth) or any other applicable laws.
You acknowledge and agree that we have the right to immediately cease hosting and to remove from our Network or systems any content without prior notice
upon receiving a complaint or allegation that the material infringes copyright or any other intellectual property rights including, but not limited to, copyright and
patents of any person.
You are responsible for determining the content and information you choose to access on the Internet when using your Internet Service.
It is your responsibility to take all steps you consider necessary (including, but not limited to, the use of filtering programs) to prevent access to offensive or
obscene content on the Internet by children or minors who you allow to use your Internet Service. You may obtain further information on the filtering products
at basxconnect.com.au.
You must not use or attempt to use your Internet Service to make inappropriate contact with children or minors who are not otherwise know to you.
You are responsible for any content you store, send or distribute on or via our Network and systems including, but not limited to, content you place or post on
web pages, email, chat or discussion forums, bulletin boards, instant messaging, SMS and Usenet news. You must not use such services to send or distribute any
content which is prohibited, deemed obscene or offensive or otherwise unlawful under any applicable Commonwealth, State or Territory law, including, but not
limited to, to send or distribute classes of restricted content to children or minors if that is prohibited or an offence under such laws.
Your failure to comply with these requirements may lead to immediate suspension or termination of your Internet Service without notice. If we have reason to
believe you have used your Internet Service to access child pornography or child abuse material, we may be required by law to refer the matter to the Australian
Federal Police.
You must label or clearly identify any content you generally make available using your Internet Service in accordance with the applicable classification guidelines
and National Classification Code (issued pursuant to the Classification (Publications, Films and Computer Games) Act 1995 (Cth)) or any industry code which
applies to your use or distribution of that content.
Commonwealth legislation allows the Australian Communications and Media Authority ("ACMA") to direct us to remove from our Network and servers any
content which is classified, or likely to be classified, as 'prohibited' content. We may also co‐operate fully with law enforcement and security agencies, including,
but not limited to, in relation to court orders for the interception or monitoring of our Network and systems. We may take these steps at any time without
notice to you.
You must not hinder or prevent us from taking all steps necessary to comply with any direction from ACMA or any other law enforcement or security agency.
You acknowledge that We may at any time limit, suspend or terminate your Internet Service without prior notice if there are reasonable grounds for suspecting
that you are engaging in illegal conduct or where use of your Internet Service is subject to any investigation by law enforcement or regulatory authorities.
If you have a complaint about content accessible using your Internet Service you may contact the ACMA by filling out an online complaint form at acma.gov.au,
emailing online@acma.gov.au or faxing your complaint to the ACMA Content Assessment Hotline Manager on (02) 9334 7799. Please note that all complaints to
ACMA must be in writing. You may also report a violation of these Terms by emailing us at support@basx.com.au.
We may at any time restrict, suspend or terminate your Internet Service without prior notice should you fail to comply with these Terms or you assist, abet,
encourage or incite another person to breach these Terms.
Either party may terminate these Terms and provision or receipt of the Internet Services, as the case may be, at any time by giving [1 months] notice to the
other party. If we terminates these Terms and provision of the Internet Services under this paragraph then we will provide a pro‐rata refund of any
prepayments made for the Internet Services within 90 days of these Terms being terminated.
We may vary these Terms by posting the revised terms on basxconnect.com.au. We may also give notice to you of any variation of these Terms by email to the
email address notified by you or otherwise in accordance with the notice provisions of your service agreement with us. Your continued use of your Internet
Service after such posting or notice will constitute acceptance of the variation.
You must pay the fees nominated by us from time to time for the Internet Services within 30 days.
We may at any time restrict, suspend or terminate your Internet Service without prior notice should you fail to pay the fees nominated by us from time to time
for the Internet Services within the time nominated by us for payment of those fees.
You are liable for any fees incurred in relation to the Internet Services provided by us regardless of whether or not the use of the Internet Services was
authorised by you. Early disconnection, relocation, transfer or change of speed may result in additional charges.
Except under this clause 13, the consideration for a Supply made under or in connection with these Terms does not include GST.
If a Supply made under or in connection with these Terms is a Taxable Supply, then at or before the time the consideration for the Supply is payable: the
Recipient must pay the Supplier an amount equal to the GST for the Supply (in addition to the consideration otherwise payable under these Terms for that
Supply); and the Supplier must give the Recipient a Tax Invoice for the Supply.
If either party has the right under these Terms to be reimbursed or indemnified by another party for a cost incurred in connection with these Terms, that
reimbursement or indemnity excludes any GST component of that cost for which an Input Tax Credit may be claimed by the party being reimbursed or
indemnified, or by its Representative Member, Joint Venture Operator or other similar person entitled to the Input Tax Credit (if any).
In this clause 13: “GST Act” means A New Tax System (Goods and Services Tax) Act 1999 (Cth); “Supplier” means the entity making the Supply; and other
capitalised terms have the meaning given to those terms in the GST Act.
While we will endeavour to provide the Internet Services to you, you acknowledge and agree that the Internet Services are not error free and may not be
available from time to time.
You must:
provide us with such data, information and assistance necessary to enable us to provide the Internet Services; follow our directions in connection with the
provision of the Internet Services; have all resources necessary to receive and use the Internet Services, including, but not limited to, any hardware, software
and telecommunications resources recommended by us; and cooperate with us and act reasonably in connection with these Terms and receipt of the Internet
Services.
You acknowledge and agree that if you do not comply with this clause 14 then we are not obliged to endeavour to supply the Internet Services to you.
You must comply with our directions and any policies made available on www.basx.com.au from time to time.
Our liability for any loss or damage however caused (including, but not limited to, by our negligence), suffered or incurred by you in connection with these Terms
or the Internet Services is limited to the fees paid by you to us in relation to the Internet Services in the 1 month prior to you first suffering loss or damage in
connection with these Terms or the Internet Services.
Notwithstanding the paragraph above, we are not liable for any loss of revenues, indirect loss, loss of reputation, loss of profits, loss of actual or anticipated
savings, lost opportunities or loss or corruption of data however caused (including, but not limited to, by our negligence), suffered or incurred by you in
connection with these Terms or the Internet Services.
Notwithstanding the two paragraphs above, we are not liable for any loss or damage suffered or incurred by you in connection with any failure or delay in the
performance of our obligations under these Terms to the extent that such failure or delay is wholly or partially caused, directly or indirectly, by any occurrence
or omission outside our control or any act or omission of our subcontractors including, but not limited to, any telecommunications provider.
If the Trade Practices Act 1974 (Cth) or any other legislation implies a condition or warranty into these Terms in respect of goods or services supplied, and our
liability for breach of that condition or warranty may not be excluded but may be limited, the three paragraphs above do not apply to that liability and instead
our liability for such breach is limited to, in the case of a supply of goods, us replacing the goods or supplying equivalent goods or repairing the goods, or in the
case of a supply of services, us supplying the services again or paying the cost of having the services supplied again.
You are liable for, and indemnify us from and against, all loss or damage (including legal costs) incurred or suffered by us however caused in connection with
your use of the Internet Services or infringement of third party intellectual property rights by you.
These terms represent the parties’ entire agreement, and supersede all prior representations, communications, agreements, statements and understandings,
whether oral or in writing, relating to its subject matter.
You must comply with all applicable laws including, but not limited to, regulations and mandatory industry codes.